Helpful guides on how to use Arbyn!
Collections
Using the AI Agent
How Arbyn answers customers: product help, order tracking, honest replies, and how it learns.
46 articles
The Chat Widget
Install, customize (colour, content, behaviour, language, CSS), and troubleshoot the storefront chat widget.
9 articles
Inbox, Approvals & Escalations
Review drafts, approve agent actions, resolve escalations, and read the conversation timeline.
17 articles
Sales Skills
Discount offers, product bundles, chat upsells, quizzes, and revenue attribution.
20 articles
Plans, Billing & Settings
Plans & conversation limits, guardrails & safety caps, and account settings.
18 articles
