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Helpful guides on how to use Arbyn!

Collections

Getting Started

Everything you need to get going.

6 articles

Using the AI Agent

How Arbyn answers customers: product help, order tracking, honest replies, and how it learns.

46 articles

The Chat Widget

Install, customize (colour, content, behaviour, language, CSS), and troubleshoot the storefront chat widget.

9 articles

Inbox, Approvals & Escalations

Review drafts, approve agent actions, resolve escalations, and read the conversation timeline.

17 articles

Sales Skills

Discount offers, product bundles, chat upsells, quizzes, and revenue attribution.

20 articles

Plans, Billing & Settings

Plans & conversation limits, guardrails & safety caps, and account settings.

18 articles